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A guide to writing for an inclusive audience.

Avoid being gender specific where possible.

FOR EXAMPLE:

Do: Tradesperson, Tradie

Don't: Tradesman


When referring to First Nations people, use:

  • First Nations
  • First people
  • Aboriginal and Torres Strait Islander(s)

FOR EXAMPLE:

We offer various career opportunities for Aboriginal and Torres Strait Islanders to help them prosper and grow.

Note: Don’t use ‘Indigenous’ as it can be considered offensive; but it may be used when referring to programs or business names and units.


Avoid defining people by their disability and aim for positive language.

FOR EXAMPLE:

Do: People with impaired vision

Don't: Blind people

Note: Refer to the Accessibility GEL Principles for more information on designing for an inclusive audience.


Try to keep holidays agnostic where possible.

For example:

FOR EXAMPLE:

Do: festive season, holiday season

Do: Lunar New Year

Don't: Chinese New Year

Note: ‘Christmas’ can be used in mass comms but not personalised comms.